Service Advisor: Elevate Customer Experience & Growth

Lexus of Orlando; Orlando (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Fortune 500 employer

Best Places to Work (Glassdoor)

Healthcare + 401k benefits

Training & growth opportunities

Values-driven culture

Job summary

Lexus of Orlando is seeking an automotive Service Advisor to join our team and deliver extraordinary customer experiences. You will be the liaison between the customer and the service department, scheduling appointments, reviewing service history, and communicating maintenance recommendations and cost estimates to customers.

This role supports Penske Automotive Group's standards in a fast-paced, team-oriented environment, with comprehensive benefits and growth opportunities available to our

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• Excellent communication, interpersonal, and organizational skills.
• Strong work ethic with the ability to work in a fast-paced, results-driven environment.

Responsibilities

• Liaison between the customer and the service department, scheduling appointments, reviewing service history, and relaying important information about vehicle maintenance and repairs to customers.
• Providing accurate cost estimates for service and repairs.

Job description

Lexus of Orlando is seeking an automotive Service Advisor to join our team and deliver extraordinary customer experiences. You will be the liaison between the customer and the service department, scheduling appointments, reviewing service history, and communicating maintenance recommendations and cost estimates to customers.

This role supports Penske Automotive Group's standards in a fast-paced, team-oriented environment, with comprehensive benefits and growth opportunities available to our