Automotive Service Advisor | Bonus Eligible, Flexible Hours

Empire Automotive Group; New York (NY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401k Plan

Paid time off (PTO)

Competitive Pay Plans

Health Insurance

Dental Insurance

Vision Plans

Promotion from within

Job summary

A leading automotive service group in New York seeks an Automotive Service Advisor to bridge customers and technicians. You will guide customers through vehicle maintenance, ensuring transparent and efficient interactions. Ideal candidates should have exceptional communication and organizational skills, plus at least one year of customer service experience. The role offers flexible hours and a positive work environment, alongside competitive benefits including health insurance and promotion opportunities.

Qualifications

• At least one year of prior customer-facing service experience.
• Ability to work flexible hours and weekends.
• Strong work ethic in a fast-paced environment.

Responsibilities

• Oversees service orders and flow of Service Lane.
• Ensures customers receive prompt and effective service.
• Maintains Customer Success Index at or above company standards.

Skills

Excellent communication skills

Interpersonal skills

Organizational skills

Customer service experience

Strong multitasking skills

Job description

A leading automotive service group in New York seeks an Automotive Service Advisor to bridge customers and technicians. You will guide customers through vehicle maintenance, ensuring transparent and efficient interactions. Ideal candidates should have exceptional communication and organizational skills, plus at least one year of customer service experience. The role offers flexible hours and a positive work environment, alongside competitive benefits including health insurance and promotion opportunities.