Service Advisor: Elevate Customer Care & Auto Maintenance

Bruner Toyota

Early (TX)

On-site

USD 42,000 - 54,000

Full time

14 days+

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Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401k

401K Match

Paid Vacation

Paid Time Off after 90 days

Job summary

Bruner Toyota in Early, TX is seeking a Service Advisor to welcome customers, listen to their needs, and schedule appointments. You may set up loaner cars, verify insurance before maintenance is scheduled, and communicate clearly with customers.

Join a family-run dealership with a long history and a focus on customer satisfaction and teamwork. Bruner Auto Group has served the Brownwood area since 1962 and offers comprehensive benefits and growth opportunities.

Qualifications

Proven record of achieving exceptional customer satisfaction.
Past experience as a service advisor, assistant lane manager or service consultant.
Very energetic personality.
A desire for a long-term career with a growing organization.
Personal and professional integrity.
Computer skills and willingness to learn new programs.

Responsibilities

Greet customers promptly.
Obtain customer and vehicle information.
Clearly report all vehicle symptoms as described by the customer.
Determine and recommend maintenance base on age, mileage and history of vehicle.
Prepare a complete and accurate estimate of cost for labor and parts.
Establish follow up time.
Monitor the progress of each vehicle throughout the day, and update customers frequently.
Verify that the final invoice reconciles with the work performed on the repair order.
Explain all completed work and charges to customers.