Service Advisor

Prestige Volvo; Bergenfield (NJ); On-site; USD 55,000 - 75,000; Full time

Job summary

Prestige Lincoln in Bergenfield, NJ, seeks a skilled Service Advisor to join its high-performance growth team. You’ll be the trusted liaison between clients and our service staff, ensuring a seamless experience and consistently strong CSI scores.

We offer a lucrative compensation plan with base salary, commissions, bonuses, and a car allowance. The remodeled, high-tech facility supports your success and provides clear career advancement within a dealer group that invests in its people.

Qualifications

• Minimum 2 years of experience as a Service Advisor at a dealership.
• Ability to provide CSI scores from the last 90 days.
• Positive, solutions-oriented mindset with a passion for customer service.
• Strong communication skills and the ability to multitask in a fast-paced environment.
• Drive to take ownership of the client experience and continuously improve.

Responsibilities

• Serve as the trusted liaison between clients and our service team, ensuring a seamless and enjoyable experience.
• Proactively address customer concerns and deliver solutions that exceed expectations.
• Educate clients on maintenance needs, repairs, and warranty options, prioritizing their safety and satisfaction.
• Work with a highly motivated team of skilled technicians, responsible valets, and dedicated customer service representatives who support your success.
• Maintain outstanding CSI scores, demonstrating a commitment to client delight and dealership excellence.

Skills

CSI Scores (last 90 days)

Communication skills

Multitasking

Customer service mindset

Ownership mindset

Job description

Service Advisor

East Hanover, NJ

Here's a compelling job description for theService Advisor role at Prestige Lincoln in Bergenfield.

Service Advisor – Prestige Collection (Bergenfield, NJ)

What You'll Do:

• Serve as thetrusted liaisonbetween clients and our service team, ensuring a seamless and enjoyable experience.
• Proactively addresscustomer concerns and deliver solutions that exceed expectations.
• Educate clients on maintenance needs, repairs, and warranty options, prioritizing their safety and satisfaction.
• Work with ahighly motivated teamof skilled technicians, responsible valets, and dedicated customer service representatives who support your success.
• Maintainoutstanding CSI scores, demonstrating a commitment to client delight and dealership excellence.

What We're Looking For:

• Minimum 2 years of experienceas a Service Advisor at a dealership.
• The ability to provideCSI scores from the last 90 days.
• Apositive, solutions-oriented mindsetwith a passion for customer service.
• Strong communication skills and the ability to multitask in a fast-paced environment.
• The drive to take ownership of the client experience and continuously improve.

What We Offer:

• One of the most lucrative compensation plansin the area, including abase salary, commissions, and bonuses.
• Acar allowanceas part of your total compensation package.
• Aremodeled, high-tech facilitydesigned to help you succeed.
• A supportive, high-energy environment wheretop performers thrive.
• Career advancement opportunitieswith a dealer group that invests in its people.

If you're an experiencedService Advisorwho thrives in ahigh-performance environmentand wants to be part of an excitinggrowth-oriented team, we want to hear from you!