Service Advisor: Earn $80k-$120k + Growth & Benefits

Napletonsvwofurbana

Urbana (IL)

On-site

USD 80,000 - 120,000

Full time

4 days ago

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Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid Vacation

Paid Training

Discounts on services/vehicles

Growth Opportunities

Job summary

Ed Napleton Automotive Group in Urbana, IL is seeking a proactive Service Advisor to bridge customers and technicians. You will present repair recommendations, write orders with clear cost and time estimates, and keep customers informed throughout the service journey.

We offer a career with a family-owned feel, 90+ years in business, pay range of $80,000-$120,000 with incentives, and a comprehensive benefits package including medical/dental/vision, 401k, paid vacation, training, and growth

Qualifications

Exceptional customer service skills.
Tech-savvy and able to learn new technology.
Previous automotive service advisor experience is a plus but not required.

Responsibilities

Work with customers to ensure maintenance needs are met and addressed.
Write repair orders with full transparency of cost and time estimates.
Provide exceptional and timely communication keeping customers updated throughout the process.
Communicate frequently with technicians and parts to ensure timely completion of work.
Exhibit a positive attitude and strong work ethic with customers and co-workers.
Utilize cutting-edge Fixed Operations Technology.