Automotive Service Advisor - $70k+ with Growth & Benefits

Ed Napleton Auto Group; Aurora (IL); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

Incentive pay

Medical insurance

Dental insurance

Vision insurance

401k

Paid vacation

Paid training

Vehicle discounts

Growth opportunities

Family owned

Job summary

Ed Napleton Auto Group is seeking a Service Advisor for Napleton's Valley Hyundai. The role acts as a liaison between customers and technicians, presenting repair recommendations and keeping customers informed throughout the service process.

We offer an incentive-based pay structure with a yearly range of $70,000 to $120,000+. The organization is family owned and has a long history of growth, with comprehensive benefits and opportunities across multiple brands and locations.

Qualifications

• Exceptional Customer Service Skills
• Tech Savvy— able to learn and utilize technology
• Previous Automotive Service Advisor Experience is a plus but not required
• Willingness to undergo a background check in accordance with local law/regulations
• 18+ years of age or older to comply with the company driving policy

Responsibilities

• Work with customers to ensure we meet and address all vehicle maintenance needs
• Write repair orders for customers with full transparency of cost and time estimates
• Provide exceptional and timely communication—keeping customers updated throughout the process
• Communicate frequently with Technicians and Parts to ensure timely completion of work
• Exhibit a positive attitude and strong work ethic with customers and co-workers
• Utilize cutting edge Fixed Operations Technology

Job description

Ed Napleton Auto Group is seeking a Service Advisor for Napleton's Valley Hyundai. The role acts as a liaison between customers and technicians, presenting repair recommendations and keeping customers informed throughout the service process.

We offer an incentive-based pay structure with a yearly range of $70,000 to $120,000+. The organization is family owned and has a long history of growth, with comprehensive benefits and opportunities across multiple brands and locations.