Automotive Service Advisor: Growth & Benefits

Ed Napleton Auto Group; Urbana (IL); In loco; USD 80.000 - 120.000; Tempo pieno

Vantaggi offerti da questo lavoro

Salary incentive

Family owned

Medical insurance

Dental & Vision

401k plan

Paid vacation

Paid training

Discounts

Growth opportunities

Descrizione del lavoro

Ed Napleton Automotive Group is seeking a Service Advisor at Napleton's Urbana Auto Park to liaison between customers and technicians. The role emphasizes transparent repair cost estimates and proactive communication to keep vehicles in top condition.

Affiliated with 25+ brands across seven states, the group offers growth opportunities, benefits including medical, dental, vision, 401k, paid vacation, paid training, and employee discounts.

Competenze

• Exceptional customer service skills.
• Tech-savvy and comfortable using technology.
• Previous automotive service advisor experience is a plus but not required.

Mansioni

• Work with customers to meet vehicle maintenance needs.
• Write repair orders with transparent cost and time estimates.
• Provide timely communication and updates to customers throughout the service process.
• Coordinate with technicians and parts to ensure timely work completion.
• Maintain a positive attitude and strong work ethic with customers and coworkers.
• Utilize Fixed Operations technology to streamline service.

Conoscenze

Customer service

Tech savvy

Experience as advisor

Descrizione del lavoro

Ed Napleton Automotive Group is seeking a Service Advisor at Napleton's Urbana Auto Park to liaison between customers and technicians. The role emphasizes transparent repair cost estimates and proactive communication to keep vehicles in top condition.

Affiliated with 25+ brands across seven states, the group offers growth opportunities, benefits including medical, dental, vision, 401k, paid vacation, paid training, and employee discounts.