Automotive Service Advisor | High-Earning Growth Role

Mazda; Urbana (IL); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid Vacation and Sick Time

Paid Training

Discounts on products, services, and车辆

Growth opportunities

Job summary

Ed Napleton Automotive Group seeks a Service Advisor at Napleton's Urbana Auto Park. You will act as the liaison between customers and technicians, presenting repair recommendations and maintaining top vehicle condition.

Responsibilities include writing repair orders with cost estimates, communicating clearly, and coordinating with technicians and parts to ensure timely completion. Equal opportunity employer.

Qualifications

• Exceptional customer service skills and ability to communicate clearly.
• Tech savvy and able to learn fixed operations technology.
• Previous automotive service advisor experience is a plus but not required.
• Willingness to undergo a background check and be 18+.

Responsibilities

• Work with customers to ensure maintenance needs are met.
• Write repair orders with transparent cost and time estimates.
• Provide timely communication and keep customers updated.
• Coordinate with technicians and parts for timely completion.
• Show a positive attitude with customers and coworkers.
• Utilize fixed operations technology to improve service.

Skills

Customer service

Tech savvy

Clear communication

Automotive service advisor experience

Job description

Ed Napleton Automotive Group seeks a Service Advisor at Napleton's Urbana Auto Park. You will act as the liaison between customers and technicians, presenting repair recommendations and maintaining top vehicle condition.

Responsibilities include writing repair orders with cost estimates, communicating clearly, and coordinating with technicians and parts to ensure timely completion. Equal opportunity employer.