Service Advisor | Diesel & Heavy Equipment Repairs

Paycom; Corpus Christi (TX); On-site; USD 3,444,000 - 4,822,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid time off

7 company paid holidays

Growth opportunities

Job summary

Central Power Systems & Services in Corpus Christi, TX is seeking a Service Advisor to serve as the liaison between the Service Department and customers. You will own repair orders from opening to completion, and you will be eligible for a team-based incentive plan based on department performance.

The role requires 2+ years of service sales experience, shop familiarity, and strong communication skills. Competitive pay is offered with comprehensive health benefits and opportunities for growth.

Qualifications

• High school diploma required; automotive/diesel tech education a plus.
• Minimum 2+ years sales experience, specifically upselling service.
• Experience in a shop environment, heavy‑duty diesel shop experience preferred.
• Strong written and verbal communication skills; ability to upsell service.

Responsibilities

• Greet customer, establish rapport and gather repair issue information
• Communicate intake of repair orders to the Foreman
• Create and present estimates and/or repair plans to customers
• Maintain communication with technician, foreman and customer to ensure timely repair and satisfaction
• Collaborate with Parts Dept. to ensure timely ordering and prevent delays
• Identify, manage and process warranty repairs with warranty team
• Update customers on status throughout repair process
• Meet or exceed service upselling goals
• Process customer invoicing and payments
• Adhere to safety policies and maintain a safe environment

Skills

Sales experience

Communication skills

Shop experience

Diesel knowledge

Education

High school diploma

Automotive/Diesel technical education

Tools

Excede software

Job description

Central Power Systems & Services in Corpus Christi, TX is seeking a Service Advisor to serve as the liaison between the Service Department and customers. You will own repair orders from opening to completion, and you will be eligible for a team-based incentive plan based on department performance.

The role requires 2+ years of service sales experience, shop familiarity, and strong communication skills. Competitive pay is offered with comprehensive health benefits and opportunities for growth.