Service Advisor — Auto Repair & Customer Growth

Utility Trailer of Texas Inc; Amarillo (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation

Dental, vision, and medical benefits

401(k) Plan with employer contribution

Paid holidays and vacation

Job summary

Utility Trailer of Texas, Inc. is seeking a Service Advisor to manage customer inquiries, create accurate repair orders, and coordinate with technicians. You will provide cost estimates, explain repairs, and ensure timely completion while upholding safety standards.

The role requires strong communication, good organizational skills, and a commitment to customer satisfaction in a fast-paced service environment. On-site work with competitive benefits offered.

Qualifications

• Strong communication and customer-facing skills.
• Ability to listen to customer needs and translate into repair orders.
• Sales and upsell capabilities to increase service revenue.
• Experience with auto repair shop processes is a plus.

Responsibilities

• Prospect and nurture customer leads and service opportunities.
• Prepare repair orders with time, cost, and labor estimates.
• Explain work performed and charges to customers clearly.
• Follow safety policies and keep customers informed of progress.

Skills

Sales

Customer service

Negotiation

CDK

Tools

CDK

Job description

Utility Trailer of Texas, Inc. is seeking a Service Advisor to manage customer inquiries, create accurate repair orders, and coordinate with technicians. You will provide cost estimates, explain repairs, and ensure timely completion while upholding safety standards.

The role requires strong communication, good organizational skills, and a commitment to customer satisfaction in a fast-paced service environment. On-site work with competitive benefits offered.