Service Advisor - Customer-Focused Repair Scheduler

Truck Center Companies; Mankato, Northern (MN, KY); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

401k + employer match

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

AD&D

Job summary

Truck Center Companies is seeking a Service Advisor in Mankato, Minnesota. The role focuses on delivering a positive customer experience, accurately entering repair orders, scheduling, and communicating progress and costs throughout repairs.

You will schedule, inform customers of completion, and ensure a clear repair order is provided. The position offers a competitive base plus commission and a comprehensive benefits package.

Qualifications

• Excellent reading skills and legible handwriting.
• Familiarity with computers.
• Excellent communication skills.
• Valid driver's license.

Responsibilities

• Project a positive, helpful and professional attitude to customers.
• Enter customer information in repair orders.
• Schedule appointments.
• Follow up with customers throughout repairs.
• Explain additional work details, costs and time when needed.
• Inform customers of completion and provide the repair order.

Skills

Reading skills

Legible handwriting

Computer skills

Communication skills

Driver's license

Job description

Truck Center Companies is seeking a Service Advisor in Mankato, Minnesota. The role focuses on delivering a positive customer experience, accurately entering repair orders, scheduling, and communicating progress and costs throughout repairs.

You will schedule, inform customers of completion, and ensure a clear repair order is provided. The position offers a competitive base plus commission and a comprehensive benefits package.