Service Advisor - Customer Experience & Tech Liaison

Gulf Coast Auto Park; Pearland (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401K Retirement Savings Plan

PTO

Discounts on vehicle purchases

Advancement opportunities

Job summary

A premier auto service center in Texas is seeking a Service Advisor to greet customers, understand their repair needs, and act as a liaison to ensure customer satisfaction. The ideal candidate will have outstanding customer service skills and prior experience is a plus. This role offers a competitive pay plan and various benefits including medical insurance and advancement opportunities for high performers. If you excel in customer service, consider joining our dedicated team.

Qualifications

• Customer service experience is a must.
• Prior Service Advisor experience is a plus.
• Handling minor customer concerns and complaints.

Responsibilities

• Greet every customer with a smile and understand their repair needs.
• Act as a liaison between the customer and Service Technicians.
• Upsell additional services using low pressure methods.

Skills

Outstanding customer service skills

A positive attitude

Experience with Reynolds & Reynolds DMS

Job description

A premier auto service center in Texas is seeking a Service Advisor to greet customers, understand their repair needs, and act as a liaison to ensure customer satisfaction. The ideal candidate will have outstanding customer service skills and prior experience is a plus. This role offers a competitive pay plan and various benefits including medical insurance and advancement opportunities for high performers. If you excel in customer service, consider joining our dedicated team.