Service Advisor: Customer Care & Repair Liaison

The Gillman Companies; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401K Retirement Savings Plan

Vacation

Discounts on vehicle purchases

Advancement opportunities for high performers

Job summary

An automotive dealership group in Houston is hiring a Service Advisor to provide exceptional customer service and facilitate communication between customers and service technicians. You will upsell services, create repair estimates, and keep customers updated on their vehicles' progress. Ideal candidates have a positive attitude and prior experience in a similar role. The position offers competitive compensation and a supportive work environment.

Qualifications

• Experience in a similar role is highly desirable.

Responsibilities

• Upsell additional services using low-pressure methods.
• Provide accurate repair and maintenance estimates.
• Follow up on repairs and keep customers informed.

Skills

Outstanding customer service skills

Positive attitude

Job description

An automotive dealership group in Houston is hiring a Service Advisor to provide exceptional customer service and facilitate communication between customers and service technicians. You will upsell services, create repair estimates, and keep customers updated on their vehicles' progress. Ideal candidates have a positive attitude and prior experience in a similar role. The position offers competitive compensation and a supportive work environment.