Service Advisor: Customer Experience & Growth Path

Steven Kia; Harrisonburg (VA); On-site; USD 50,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Plan

Paid Time Off

Paid Training

Employee Vehicle Purchase Program

Employee Discounts

Job summary

Steven Kia seeks a motivated Service Advisor to enhance customer relationships and ensure smooth service experiences. You will be the primary contact for customers, documenting their concerns and coordinating vehicle repairs with technicians.

The ideal candidate is customer-focused with strong communication skills, able to multitask in a fast-paced environment. Offering a competitive salary with benefits including medical, 401(k), and employee discounts, this is a great opportunity to grow your

Qualifications

• Previous automotive dealership Service Advisor experience preferred.
• Strong customer service and communication skills.
• Ability to explain automotive services and repairs clearly to customers.

Responsibilities

• Greet customers promptly and professionally.
• Listen to customer concerns and document vehicle symptoms.
• Recommend maintenance and repair services.

Skills

Customer service

Communication skills

Organizational skills

Multitasking

Attention to detail

Job description

Steven Kia seeks a motivated Service Advisor to enhance customer relationships and ensure smooth service experiences. You will be the primary contact for customers, documenting their concerns and coordinating vehicle repairs with technicians.

The ideal candidate is customer-focused with strong communication skills, able to multitask in a fast-paced environment. Offering a competitive salary with benefits including medical, 401(k), and employee discounts, this is a great opportunity to grow your