Service Advisor: Customer Experience & Growth, Benefits

Toyot; El Cajon (CA); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Excellent culture

Excellent pay plan

Advancement opportunities

Medical, dental, and vision plans

Company-paid life insurance

401(k) with company matching

Paid vacation

Job summary

Toyota of El Cajon is actively seeking an experienced Service Advisor to join our Service Department. If you are passionate about delivering exceptional customer service, building lasting relationships, and contributing to a high-performing team, we want to hear from you.

We offer an excellent culture, competitive pay plan, advancement opportunities, and a comprehensive benefits package including medical, dental, and vision plans, life insurance, a 401(k) with company matching, and paid

Qualifications

• Two years+ experience as a Service Advisor.
• Strong customer relations skills with the ability to relate to the customer inquiry.
• Alignment with company values of Integrity, Teamwork, Innovation, Respect, and Excellence.

Responsibilities

• Greet customers promptly in a friendly manner.
• Obtain customer and vehicle information.
• Provide excellent customer service to all customers.
• Clearly report all vehicle symptoms as described by the customer.
• Establish follow-up time with customers.
• Monitor the progress of each vehicle throughout the day and update customers frequently.
• Explain all completed work and charges to customers.

Skills

Service advisor

Customer service

Communication

Relationship building

Teamwork

Job description

Toyota of El Cajon is actively seeking an experienced Service Advisor to join our Service Department. If you are passionate about delivering exceptional customer service, building lasting relationships, and contributing to a high-performing team, we want to hear from you.

We offer an excellent culture, competitive pay plan, advancement opportunities, and a comprehensive benefits package including medical, dental, and vision plans, life insurance, a 401(k) with company matching, and paid