Service Advisor - Customer-Centric Truck Center

Dave Syverson Inc; Rochester (MN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

We offer competitive wages.

Paid holidays and paid vacation

401k

Job summary

Dave Syverson Truck Center in Rochester, MN, is seeking a Service Advisor to deliver excellent customer service, schedule appointments, and manage work orders in a fast-paced shop environment.

The ideal candidate has prior Service Advisor experience in a service-oriented setting and strong communication skills. Competitive wages and benefits including 401k, paid holidays, and paid vacation are offered.

Qualifications

• High school diploma or GED required.
• Previous experience as a Service Advisor in a service-oriented environment preferred.
• Excellent written and oral communication skills; strong problem-solving and attention to detail.

Responsibilities

• Answer incoming calls courteously and timely.
• Greet customers and schedule service appointments accurately.
• Create detailed work orders outlining services or repairs needed.
• Provide quotes for parts and labor; process repair invoices for payment.
• Keep the service reception area neat and ensure proper vehicle check-in and parts coordination.

Skills

Customer service

Communication

Teamwork

Education

High school diploma

Job description

Dave Syverson Truck Center in Rochester, MN, is seeking a Service Advisor to deliver excellent customer service, schedule appointments, and manage work orders in a fast-paced shop environment.

The ideal candidate has prior Service Advisor experience in a service-oriented setting and strong communication skills. Competitive wages and benefits including 401k, paid holidays, and paid vacation are offered.