Service Advisor: Customer Care & Vehicle Coordination

Fiestachevy; Edinburg (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Vacation

401(K)

Vision Insurance

Dental Insurance

Medical Insurance

Job summary

A leading automotive service provider in Edinburg, Texas, is hiring for a customer service role focused on automotive inquiries. The candidate will answer calls and emails, implement solutions, and ensure customer satisfaction. Successful applicants will have a strong knowledge of vehicle maintenance, excellent customer service skills, and attention to detail. This position includes benefits like paid vacation and 401(K).

Qualifications

• Valid driver's license and safe driving record required.
• Must be 21 years old or older.
• Ability to pass drug test and background check.

Responsibilities

• Answer customer inquiries via phone, email, and in-person.
• Record customer issues accurately in the system.
• Provide updates on vehicle service status to customers.
• Coordinate vehicle deliveries and pick-ups.
• Ensure customer satisfaction with services provided.

Skills

Knowledge of automotive repair techniques

Ability to use hand power tools

Attention to detail

Customer service skills

Ability to follow instructions

Tools

Dealer Management System(s)

MS Office

Outlook

Job description

A leading automotive service provider in Edinburg, Texas, is hiring for a customer service role focused on automotive inquiries. The candidate will answer calls and emails, implement solutions, and ensure customer satisfaction. Successful applicants will have a strong knowledge of vehicle maintenance, excellent customer service skills, and attention to detail. This position includes benefits like paid vacation and 401(K).