Service Advisor – Customer Care & Auto Repair Expert

Hireology; Lake Jackson (TX); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Life Insurance

Paid Time Off

Paid Holidays

401(K)

GM Employee Pricing

Job summary

Leo Martin Chevrolet in Lake Jackson, TX is seeking a Service Advisor with at least 2 years of dealership experience. You will greet guests, schedule appointments and act as the liaison between customers and service technicians to ensure their needs are met with confidence.

This role focuses on delivering exceptional customer service, providing accurate repair estimates, upselling services, and keeping customers informed about progress.

Qualifications

• Must have 2 years dealership experience.
• Excellent communication and interpersonal skills.
• Ability to explain repairs and costs clearly.

Responsibilities

• Greet service department customers promptly and courteously.
• Listen to customers and translate repair needs to techs.
• Upsell additional services using low pressure, high integrity methods.
• Provide accurate repair/maintenance estimates.
• Follow up on each repair and keep customers informed of progress.
• Notify customers when vehicles are ready for pick up.

Skills

Dealership experience

Customer service

Appointment scheduling

Communication

Job description

Leo Martin Chevrolet in Lake Jackson, TX is seeking a Service Advisor with at least 2 years of dealership experience. You will greet guests, schedule appointments and act as the liaison between customers and service technicians to ensure their needs are met with confidence.

This role focuses on delivering exceptional customer service, providing accurate repair estimates, upselling services, and keeping customers informed about progress.