Service Advisor (Corydon)

Heritage Ford Inc.; Corydon (IN); Hybride; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

401k

Great work environment

Résumé du poste

Heritage Ford Inc. in Indiana is seeking a Customer Service Representative to greet customers, gather vehicle information, and provide outstanding service. You will communicate vehicle symptoms clearly, report progress, and schedule follow-ups to ensure satisfaction.

The role emphasizes a friendly, energetic approach with a focus on long-term commitment and integrity within a great work environment and benefits.

Qualifications

• Proven record of achieving exceptional Customer Satisfaction
• Previous customer service experience
• Above average energy level
• A desire for a long term career with a growing organization
• Personal and professional integrity

Responsabilités

• Greet customers promptly in a friendly manner
• Obtain customer and vehicle information
• Provide excellent customer service to all customers
• Clearly report all vehicle symptoms as described by the customer
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Explain all completed work and charges to customers

Connaissances

Customer service

Communication

Integrity

Energy level

Long-term career mindset

Description du poste

Heritage Ford is a family owned and operated business which has served the Southern Indiana/Louisville community since 1986. We put the highest value on our customers as well as each member of our team. Our co-workers and customers are like family to us.

If you are aligned with our philosophy of providing our customers the greatest value possible, value a professional family atmosphere of trust, and are willing to contribute to a winning team, we would love to meet you.

BENEFITS:

• Medical Insurance
• Dental Insurance
• 401k
• Great work environment

RESPONSIBILITIES:

• Greet customers promptly in a friendly manner
• Obtain customer and vehicle information
• Provide excellent customer service to all customers
• Clearly report all vehicle symptoms as described by the customer
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Explain all completed work and charges to customers

REQUIREMENTS:

• Schedule is Monday through Friday 7:45A - 6:00P
• Proven record of achieving exceptional Customer Satisfaction
• Previous customer service experience
• Above average energy level
• A desire for a long term career with a growing organization
• Personal and professional integrity