Customer-Focused Vehicle Service Advisor

Heritage Ford Inc.; Corydon (IN); Hybrid; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Medical Insurance

Dental Insurance

401k

Great work environment

Zusammenfassung

Heritage Ford Inc. in Indiana is seeking a Customer Service Representative to greet customers, gather vehicle information, and provide outstanding service. You will communicate vehicle symptoms clearly, report progress, and schedule follow-ups to ensure satisfaction.

The role emphasizes a friendly, energetic approach with a focus on long-term commitment and integrity within a great work environment and benefits.

Qualifikationen

• Proven record of achieving exceptional Customer Satisfaction
• Previous customer service experience
• Above average energy level
• A desire for a long term career with a growing organization
• Personal and professional integrity

Aufgaben

• Greet customers promptly in a friendly manner
• Obtain customer and vehicle information
• Provide excellent customer service to all customers
• Clearly report all vehicle symptoms as described by the customer
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Explain all completed work and charges to customers

Kenntnisse

Customer service

Communication

Integrity

Energy level

Long-term career mindset

Jobbeschreibung

Heritage Ford Inc. in Indiana is seeking a Customer Service Representative to greet customers, gather vehicle information, and provide outstanding service. You will communicate vehicle symptoms clearly, report progress, and schedule follow-ups to ensure satisfaction.

The role emphasizes a friendly, energetic approach with a focus on long-term commitment and integrity within a great work environment and benefits.