Automotive Service Advisor - Customer-Focused & Growth-Ready

Heritage-Ford; Corydon (IN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

401k

Great work environment

Job summary

Heritage Ford is seeking a customer service associate in Indiana to greet customers, collect information, and provide excellent service. You will report vehicle symptoms, monitor progress, and communicate updates to customers throughout the day.

The role emphasizes a positive, energetic attitude, integrity, and a long-term commitment with our family-owned dealership. We offer a strong benefits package including medical, dental, and 401(k).

Qualifications

• Schedule is Monday through Friday 7:45A - 6:00P.
• Proven record of achieving exceptional Customer Satisfaction.
• Previous customer service experience.
• A desire for a long term career with a growing organization.

Responsibilities

• Greet customers promptly in a friendly manner
• Obtain customer and vehicle information
• Provide excellent customer service to all customers
• Clearly report all vehicle symptoms as described by the customer
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Explain all completed work and charges to customers

Skills

Customer service

Communication

High energy

Integrity

Job description

Heritage Ford is seeking a customer service associate in Indiana to greet customers, collect information, and provide excellent service. You will report vehicle symptoms, monitor progress, and communicate updates to customers throughout the day.

The role emphasizes a positive, energetic attitude, integrity, and a long-term commitment with our family-owned dealership. We offer a strong benefits package including medical, dental, and 401(k).