Service Advisor - Automotive Parts (Training Included)

Tuckahoe Holdings, LLC; Clarksville (TN); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health, Dental, Life & Disability

Employee Discounts

401K Plan with Company Match

Flexible Spending Account

Paid Holidays & Vacation

Training & Advancement Opportunities

Job summary

Bobcat in Clarksville, TN is seeking a Service Advisor to work one-on-one with customers, advising on available parts and service options for their equipment. The role emphasizes training, product knowledge, and delivering friendly, honest guidance.

The position offers in-house training, competitive compensation, and benefits. Hours are Monday–Friday, 7am–5pm, with open 5 days per week operations and opportunities to grow within the Service Department.

Qualifications

• Previous experience in automotive or construction industry preferred.
• Excellent customer service, interpersonal, and communication skills.
• Able to manage heavy phone volume with high data-entry accuracy.
• Strong organizational skills and attention to detail.
• Professional, hard-working with a customer-friendly approach.
• Team player willing to learn company software.

Responsibilities

• Greet customers and maintain positive relationships throughout the experience to ensure repeat business.
• Consult with technicians about needed repairs and alternatives to avoid expensive repairs.
• Schedule service work and supervise administration and warranty.
• Communicate with Parts team for technicians’ parts needs and ensure correct entry on service orders.
• Explain technicians’ findings to customers clearly.
• Maintain and manage workload in a fast-paced shop environment.

Skills

Customer service

Communication skills

Phone handling

Data entry

Organization

Team player

Software training

Job description

Bobcat in Clarksville, TN is seeking a Service Advisor to work one-on-one with customers, advising on available parts and service options for their equipment. The role emphasizes training, product knowledge, and delivering friendly, honest guidance.

The position offers in-house training, competitive compensation, and benefits. Hours are Monday–Friday, 7am–5pm, with open 5 days per week operations and opportunities to grow within the Service Department.