Service Advisor – Auto Repairs & Customer Guidance

DCD Automotive/Nucar; Wickford Junction (RI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision Coverage

Life Insurance

Fitness Discount

Short & Long-Term Disability Insurance

Employee Referral Bonus

Longevity Bonus

Paid Vacations

Paid Holidays

401K with Company Contribution

Job summary

Nucar Toyota of North Kingstown, located in North Kingstown, RI, is seeking a knowledgeable Service Advisor to work one-on-one with customers, advising them on service options and parts when repairs are needed. The role requires a personable disposition and extensive product knowledge to provide honest guidance.

The position includes in-house training, competitive compensation and a benefits package. You will help educate customers on options, guide decisions between repairs and trade-ins, and

Qualifications

• High School Diploma or equivalent required.
• Extensive knowledge of automotive industry and parts required.
• Previous service or advising experience is preferred.

Responsibilities

• Greet customers at the service center and direct them to an available mechanic.
• Consult with customers and mechanics on necessary vehicle repairs.
• Educate customers on aftermarket and OEM part options.
• Answer questions about service outcomes and maintain transparency.

Skills

Customer service

Communication

Automotive parts knowledge

Sales ability

Education

High School Diploma or equivalent

Job description

Nucar Toyota of North Kingstown, located in North Kingstown, RI, is seeking a knowledgeable Service Advisor to work one-on-one with customers, advising them on service options and parts when repairs are needed. The role requires a personable disposition and extensive product knowledge to provide honest guidance.

The position includes in-house training, competitive compensation and a benefits package. You will help educate customers on options, guide decisions between repairs and trade-ins, and