Service Advisor—Auto Care with Health, 401(k), PTO

MDB-T; Smithfield (RI); On-site; USD 40,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Disability insurance

401(k)

Flexible spending accounts

Paid Time-Off

Job summary

Toyota of Smithfield in Smithfield, RI is seeking a Service Advisor to deliver outstanding customer service and bridge communication between customers and technicians. You will greet clients, identify needs, explain recommended services and prepare accurate repair orders in the CDK system, while guiding the customer through pricing and approvals.

This full-time position offers a base salary with commission, a comprehensive benefits package, and growth opportunities within a customer-focused

Qualifications

• Excellent communication with customers and team members.
• Strong time management to handle multiple tasks efficiently.
• Proficient typing for repair orders and data entry.
• Basic math skills for pricing and invoicing.
• Fundamental computer skills for dealership software.

Responsibilities

• Answer incoming calls and greet customers professionally.
• Identify, confirm and resolve customer concerns.
• Explain service recommendations and associated costs.
• Perform vehicle walk-around to assess customer needs.
• Prepare repair orders and communicate with technicians.
• Obtain customer approvals and follow up during service.

Skills

Communication

Time management

Typing

Mathematics

Basic computer skills

Job description

Toyota of Smithfield in Smithfield, RI is seeking a Service Advisor to deliver outstanding customer service and bridge communication between customers and technicians. You will greet clients, identify needs, explain recommended services and prepare accurate repair orders in the CDK system, while guiding the customer through pricing and approvals.

This full-time position offers a base salary with commission, a comprehensive benefits package, and growth opportunities within a customer-focused