Top Performing Service Advisor

Nucar Family of Dealerships; North Kingstown (RI); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life Insurance

Fitness discount

Short-term disability

Long-term disability

Referral bonus

Longevity bonus

Paid vacations

Paid holidays

401K

Job summary

Nucar Toyota of North Kingstown is seeking a knowledgeable Service Advisor to work one-on-one with customers, advising them on available service options and parts when their vehicles need repairs. This role emphasizes a personable disposition and strong product knowledge to provide honest guidance and excellent customer service.

We offer in-house training and support as well as competitive compensation and benefits packages, including medical, dental, vision coverage and 401K with company

Qualifications

• High School Diploma or equivalent required.
• Extensive knowledge of automotive industry and parts required.
• Previous service or advising experience is preferred.

Responsibilities

• Greet customers and direct them to an available mechanic.
• Consult with customers and technicians regarding necessary repairs for a safe course of action.
• Educate customers on aftermarket and OEM part options.
• Answer questions about service outcomes and maintain transparency.
• Explain warranty protections and potential cost savings to customers.
• Help customers decide between trading in a car or repairing it in our shop.
• Oversee the service center's workflow and scheduling.

Skills

Customer service

Product knowledge

Communication

Scheduling

Education

High School Diploma or equivalent

Job description

Nucar Toyota of North Kingstown is seeking a knowledgeable Service Advisor to work one-on-one with our customers, advising them on available service options and parts when their vehicles need repairs. This role will require a personable disposition as well as the development of extensive product knowledge in order to best serve all of our customers with a friendly smile and honest guidance. Nucar offers in-house training and support as well as competitive compensation and benefits packages.

Job Responsibilities

• Greet customers when they arrive at the parts and service center and direct them to an available mechanic
• Consult with customers and mechanics regarding necessary vehicle repairs to ensure they are provided with the safest course of action tailored to their needs
• Educate customers with in-depth information about available aftermarket and OEM (original equipment manufacturer) part options
• Answer questions about service outcome, maintain process transparency
• Inform customers about warranty protections and potential cost savings
• Help customers make informed decision between trading in a car or repairing it through our shop
• Manage and oversee the service center's workflow and scheduling

Education And/or Experience

• High School Diploma or equivalent required
• Extensive knowledge of automotive industry and parts required
• Previous service or advising experience is preferred

Nucar is dedicated to ensuring a positive growth experience for employees. We offer a competitive benefits package that includes:

• Medical, Dental, Vision Coverage
• Life Insurance
• Fitness Discount
• Short & Long-Term Disability Insurance
• Employee Referral Bonus, Longevity Bonus
• Paid Vacations, Paid Holidays, & 401K with Company Contribution

We are excited about meeting you!

Nucar is a drug free, Equal Opportunity Employer

Salary: $60000.00 - $100000.00 per year