Service Advisor: Auto Care with Commission & Tuition Support

Bettenhausen Automotive; Tinley Park (IL); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Weekly pay + commission

Health insurance

Dental insurance

Vision insurance

Short-term disability

Life insurance

401(K)

Employee assistance program

Tuition program

Job summary

Bettenhausen Automotive is seeking experienced service advisors to join our Tinley Park teams, including Bettenhausen CDJR and Bettenhausen Service Center in downtown Tinley Park. The role emphasizes strong customer service, sales skills, and the ability to manage high-volume service operations.

You will act as the primary liaison for customers, translate needs to technicians, and guide service options while maintaining clear expectations and timely updates throughout the repair process.

Qualifications

• 3+ years of dealership service advisor experience.
• R&R experience preferred.
• Exemplary customer service and sales skills.
• Organized with strong time management.
• Valid driver's license.

Responsibilities

• Consult and interpret customer needs for the technicians.
• Utilize exemplary customer service and sales skills to drive sales.
• Serve as the primary point of contact for all automotive service and repair matters.
• Understand customers' problems and arrange for appropriate service.
• Prioritize required services, and offer options.
• Set and manage the expectations of the service delivery for both the customers and technicians.
• Continuously keep the customer updated on repair needs and completion times.

Skills

Customer service

Sales

Service advisor experience

R&R experience

Reynolds & Reynolds

Tools

Reynolds & Reynolds

Job description

Bettenhausen Automotive is seeking experienced service advisors to join our Tinley Park teams, including Bettenhausen CDJR and Bettenhausen Service Center in downtown Tinley Park. The role emphasizes strong customer service, sales skills, and the ability to manage high-volume service operations.

You will act as the primary liaison for customers, translate needs to technicians, and guide service options while maintaining clear expectations and timely updates throughout the repair process.