Auto Service Advisor — High-Volume, Training & Commission

Group 1 Automotive; Tulsa (OK); On-site; USD 44,640 - 100,440; Full time

Benefits offered by this job

Health, Dental, Vision, Life, and Disability insurance

Ongoing training and support

Performance-based commission

Job summary

Group 1 Automotive is looking for Service Advisors for their Tulsa locations, including South Pointe Chevrolet and BMW of Tulsa. This role is an excellent opportunity for professionals who excel in customer service and are knowledgeable about vehicle maintenance.

The Service Advisor acts as the main connection between customers and the service team, ensuring efficient appointment scheduling, transparent repair orders, and recommending necessary services. Growth opportunities and comprehensive insurance benefits are provided.

Qualifications

• Valid driver’s license and acceptable driving record.
• Prior experience in automotive service environments preferred.
• Ability to explain technical information clearly.
• Proficiency with computer skills.

Responsibilities

• Schedule and confirm service appointments.
• Create accurate repair orders with estimates.
• Serve as liaison between customers and service teams.
• Provide updates and clear communication during repairs.
• Recommend maintenance and repair services confidently.

Skills

Communication skills

Vehicle maintenance knowledge

Customer service

Organizational skills

Upselling abilities

Education

High school diploma or equivalent

Automotive training or certifications

Tools

Dealership management systems (CDK, Reynolds & Reynolds)

Job description

Group 1 Automotive is looking for Service Advisors for their Tulsa locations, including South Pointe Chevrolet and BMW of Tulsa. This role is an excellent opportunity for professionals who excel in customer service and are knowledgeable about vehicle maintenance.

The Service Advisor acts as the main connection between customers and the service team, ensuring efficient appointment scheduling, transparent repair orders, and recommending necessary services. Growth opportunities and comprehensive insurance benefits are provided.