Service Advisor — Auto Care, Growth & Onsite Clinic

Expressway Auto Group; Mount Vernon (IN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Onsite clinic

Job summary

Expressway Chevrolet in Mt. Vernon, IN is seeking an organized Service Advisor with strong communication and automotive knowledge to write, sell services, and assist dispatching technicians.

You will meet with customers, determine repair needs, monitor progress, and strive to maximize customer satisfaction and shop productivity. This full-time role offers base salary plus commission and an onsite clinic for employees.

Qualifications

• Excellent customer service skills and automotive knowledge.
• Proficient use of computers and business machines.
• Ability to manage multiple tasks with interruptions.

Responsibilities

• Meet with customers to determine repair and service needs.
• Increase customer satisfaction by building relationships.
• Maintain ethical standards and professional image.
• Monitor vehicle progress and update customers frequently.
• Increase profitability by maximizing sales and promotions.
• Oversee technicians' work, including time management and parts orders.

Skills

Customer service

Automotive knowledge

Computer literacy

Multi-tasking

Communication skills

Education

High School Diploma or equivalent

Job description

Expressway Chevrolet in Mt. Vernon, IN is seeking an organized Service Advisor with strong communication and automotive knowledge to write, sell services, and assist dispatching technicians.

You will meet with customers, determine repair needs, monitor progress, and strive to maximize customer satisfaction and shop productivity. This full-time role offers base salary plus commission and an onsite clinic for employees.