Automotive Service Advisor – Mt. Vernon, IN | Drive Sales

Expressway Auto Group; Mount Vernon (IN); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Free onsite clinic

Job summary

Expressway Jeep in Mt. Vernon, Indiana is seeking a Service Advisor to coordinate repairs, sell services, and assist dispatch of technicians. Strong customer service and automotive knowledge are essential; base plus commission compensation is offered.

This full-time position requires organization and writing and focuses on increasing shop productivity and sales while maintaining professional standards.

Qualifications

• High School Diploma or equivalent.
• Automotive knowledge regarding maintenance and repairs.
• Ability to concentrate and accomplish tasks despite interruptions.
• Ability to perform a variety of tasks simultaneously.
• Proficient use of computers/business machines.

Responsibilities

• Meet with customers and determine their needs for repair and/or service.
• Increase customer satisfaction by building customer relations.
• Maintain the company’s standards for ethical business practices and professional image.
• Monitor the progress of each vehicle and update customers frequently.
• Increase profitability by maximizing sales and executing retail promotions.
• Oversee technicians including their time management, parts ordering, and job completion times.

Skills

Automotive knowledge

Computer literacy

Multi-tasking

Customer service

Education

High School Diploma or equivalent

Job description

Expressway Jeep in Mt. Vernon, Indiana is seeking a Service Advisor to coordinate repairs, sell services, and assist dispatch of technicians. Strong customer service and automotive knowledge are essential; base plus commission compensation is offered.

This full-time position requires organization and writing and focuses on increasing shop productivity and sales while maintaining professional standards.