Service Advisor: Auto Care Concierge with Commission

Pritz Auto Body, Inc.; York (York County); Hybrid; USD 40,000 - 80,000; Full time

Benefits offered by this job

Commission-based pay

PTO and holidays

Air-conditioned shops

401(k) with company match

Medical, dental, vision insurance

Advancement opportunities

Employee discounts

Job summary

Ciocca Ford of York is hiring an energetic automotive service advisor to join our growing, dynamicteam in York, PA. You will oversee service orders and drive lane flow, ensuring customers receive prompt, courteous, and effective service.

We offer commission-based pay ($40,000–$80,000 annually), full-time with some Saturdays, PTO and holidays, air-conditioned shops, 401(k) with company matching, comprehensive medical, dental, prescription and vision, advancement opportunities within the Ciocca

Qualifications

• Consistent track record of service and sales success.
• Strong customer satisfaction results.
• Valid drivers license and clean driving record.

Responsibilities

• Oversee service orders and flow of drive lane. Ensure that customers receive prompt, courteous, and effective service.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
• Ensure the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently.
• Answer technical questions about vehicle problems, warranties, services, and repairs.
• Assist in diagnosing vehicle problems, order parts and tools as necessary.

Skills

Service sales record

Customer satisfaction

Valid drivers license

Job description

Ciocca Ford of York is hiring an energetic automotive service advisor to join our growing, dynamicteam in York, PA. You will oversee service orders and drive lane flow, ensuring customers receive prompt, courteous, and effective service.

We offer commission-based pay ($40,000–$80,000 annually), full-time with some Saturdays, PTO and holidays, air-conditioned shops, 401(k) with company matching, comprehensive medical, dental, prescription and vision, advancement opportunities within the Ciocca