Automotive Service Advisor - Commission, PTO & 401K

Ciocca Automotive Careers; Springettsbury Township (York County); On-site; USD 40,000 - 80,000; Full time

Benefits offered by this job

PTO

Holidays

401(k) Matching

Medical Insurance

Employee discounts

Job summary

Ciocca Ford of York is seeking an energetic automotive service advisor to join a growing team. You’ll help customers receive prompt, courteous service and support the drive lane flow in a collaborative, customer-focused environment.

This full-time role includes Saturdays, PTO and holidays, a 401(k) with company matching, and comprehensive insurance options. We offer an air-conditioned shop and ongoing opportunities for advancement within the Ciocca Automotive Family.

Qualifications

• Consistent record of service and sales success.
• Strong record of positive customer satisfaction results.
• Valid driver’s license and clean driving record.

Responsibilities

• Oversee service orders and flow of drive lane. Ensure customers receive prompt, courteous, and effective service.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
• Ensure daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently.
• Answer technical questions about vehicle problems, warranties, services, and repairs.
• Assist in diagnosing vehicle problems, order parts and tools as necessary.

Skills

Service and sales track record

Customer satisfaction

Valid driver's license

Job description

Ciocca Ford of York is seeking an energetic automotive service advisor to join a growing team. You’ll help customers receive prompt, courteous service and support the drive lane flow in a collaborative, customer-focused environment.

This full-time role includes Saturdays, PTO and holidays, a 401(k) with company matching, and comprehensive insurance options. We offer an air-conditioned shop and ongoing opportunities for advancement within the Ciocca Automotive Family.