Automotive Service Advisor: Client Concierge & Tech Liaison

Ciocca Automotive; Flemington (NJ); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Commission-based pay: $60,000 - $85,0

Full Time with Saturdays

PTO & holidays

Air-conditioned shop facilities

401(k) with company matching

Top insurance program: medical, dental

Advancement within Ciocca Automotive

Employee discounts

Job summary

Ciocca Ford Lincoln of Flemington is seeking an energetic automotive service advisor to join our growing team. You will oversee service orders, communicate with customers, and ensure timely, courteous service.

The role offers commission-based pay of $60,000–$85,000 annually, full-time with some Saturdays, PTO and holidays, 401(k) with company matching, and top-tier insurance benefits. Our air-conditioned shops and ongoing upgrades support career growth.

Qualifications

• Proven record of service and sales success.
• Strong record of positive customer satisfaction results.
• Valid driver's license and clean driving record.

Responsibilities

• Oversee service orders and flow of drive lane. Ensure that customers receive prompt, courteous, and effective service.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
• Ensure the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently.
• Answer technical questions about vehicle problems, warranties, services, and repairs.
• Assist in diagnosing vehicle problems, order parts and tools as necessary.

Skills

Service & sales track record

Customer satisfaction focus

Valid driver's license

Job description

Ciocca Ford Lincoln of Flemington is seeking an energetic automotive service advisor to join our growing team. You will oversee service orders, communicate with customers, and ensure timely, courteous service.

The role offers commission-based pay of $60,000–$85,000 annually, full-time with some Saturdays, PTO and holidays, 401(k) with company matching, and top-tier insurance benefits. Our air-conditioned shops and ongoing upgrades support career growth.