Automotive Service Advisor: High-Earning with Commission

Ciocca Automotive Group; York (York County); On-site; USD 40,000 - 80,000; Full time

Benefits offered by this job

Commission-based pay

Full-time (including some Saturdays)

PTO and holidays

Air-conditioned shops

401(k) with company match

Medical, dental, vision insurance

Career advancement

Employee discounts

Job summary

Ciocca Subaru of York is seeking an energetic automotive service advisor to join our growing team. You will oversee service orders, guide drive lane flow, and provide concierge support to ensure customers receive prompt, courteous service.

The role requires a consistent service and sales track record, a valid driver’s license, and strong customer satisfaction results. We offer a comprehensive benefits package and opportunities for advancement within the Ciocca Automotive Family.

Qualifications

• Consistent record of service and sales success.
• Strong record of positive customer satisfaction results.
• Valid driver’s license and clean driving record.

Responsibilities

• Oversee service orders and flow of drive lane. Ensure that customers receive prompt, courteous, and effective service.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
• Ensure the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently.
• Answer technical questions about vehicle problems, warranties, services, and repairs.
• Assist in diagnosing vehicle problems, order parts and tools as necessary.

Skills

Customer service

Sales experience

Job description

Ciocca Subaru of York is seeking an energetic automotive service advisor to join our growing team. You will oversee service orders, guide drive lane flow, and provide concierge support to ensure customers receive prompt, courteous service.

The role requires a consistent service and sales track record, a valid driver’s license, and strong customer satisfaction results. We offer a comprehensive benefits package and opportunities for advancement within the Ciocca Automotive Family.