Service Advisor/ASM

Paycom - ATS; Murfreesboro (TN); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Yearly PTO

Company training & development

Career growth

Employee discounts

Advancement opportunities

Job summary

Beaman Chrysler Dodge Jeep Ram, a Hudson Automotive Company, in Murfreesboro, TN, is seeking motivated Service Advisors to join our high-volume service team. You will be the key link between customers and the service team, guiding the process from write-up to delivery and delivering an exceptional experience.

We offer strong earning potential, manufacturer incentives and ongoing training, with clear internal advancement opportunities and employee discounts.

Qualifications

• Previous customer service experience.
• Excellent communication and relationship-building skills.
• Strong problem-solving and emotional intelligence abilities.
• Ability to guide customers through the service process confidently.

Responsibilities

• Greet customers and build lasting relationships.
• Listen to concerns and document service needs accurately.
• Present maintenance and repair options clearly and professionally.
• Provide repair estimates, timelines, and service updates.
• Coordinate with technicians to ensure timely repairs.
• Follow up with customers to build long-term loyalty.

Skills

Customer service

Communication

Relationship-building

Problem solving

Emotional intelligence

Attention to detail

Tools

CRM software

Job description

Automotive Service AdvisorBeaman Chrysler Dodge Jeep Ram | Hudson Automotive Group$80,000 - $100,000+ Yearly Earning Potential for Top PerformersHigh-Volume Service Drive | Manufacturer Incentives | Career Advancement $80,000 - $100,000+ Earning Potential for Top Performers Additional Manufacturer Incentives & Performance Bonuses Yearly Accrued PTO Company-Provided Training & Career Development Internal Advancement Opportunities High-Volume Service Department with Consistent Customer Traffic Supportive Leadership Team Focused on Your SuccessTurn Your Customer Service Skills Into a High-Earning CareerAre you a customer-focused professional who thrives in a fast-paced environment and wants to be rewarded for your performance?Beaman Chrysler Dodge Jeep Ram, a Hudson Automotive Company, is actively seeking motivated Service Advisors to join our award-winning, high-volume service team.This is an excellent opportunity to build a rewarding career with a growing automotive organization that provides the training, resources, customer traffic, and advancement opportunities you need to succeed. If you enjoy building relationships, solving problems, and providing an exceptional customer experience, we want to hear from you.Why Choose Beaman CDJR? $80,000 - $100,000+ Yearly Earning Potential for Top Performers Additional Manufacturer Incentives & Performance Bonuses High-Volume Service Department with Consistent Opportunity Company-Provided Training & Professional Development Clear Internal Advancement Opportunities Promote-From-Within Culture Yearly Accrued PTO Employee Discounts on Vehicles, Parts & Services Supportive Leadership Team Invested in Your SuccessWhat You'll DoAs a Service Advisor, you'll be the primary connection between our customers and service team, helping provide an exceptional experience from vehicle write-up through delivery.Responsibilities Include:Greet customers and build lasting relationshipsListen to customer concerns and accurately document vehicle service needsGuide customers through the maintenance and repair processPresent recommended maintenance and repair services clearly and professionallyProvide repair estimates, timelines, and service updatesCoordinate with technicians to ensure repairs are completed efficientlyCommunicate additional service recommendations to customersManage repair orders from write-up through vehicle deliveryFollow up with customers and help build long-term loyaltyMaintain a high level of customer satisfaction while achieving individual and department performance goalsWhat We're Looking ForRequiredPrevious customer service experienceProven ability to deliver an exceptional customer experienceExcellent communication and relationship-building skillsStrong problem-solving and emotional intelligence skillsAbility to confidently guide customers through the service processProfessional, dependable, and customer-focused attitudePreferredPrevious Automotive Service Advisor experienceAutomotive service or sales experienceCRM or dealership software experienceExperience working in a high-volume, customer-facing environmentBenefits We OfferMedical, Dental & Vision InsuranceLife Insurance401(k) with Company MatchPaid Vacation & HolidaysAccrued PTOEmployee Training & Professional DevelopmentCareer Growth & Advancement OpportunitiesEmployee Discounts on Vehicles, Parts & ServicesBalanced Work ScheduleAbout Hudson Automotive GroupFounded in 1948, Hudson Automotive Group is a third-generation, family-owned and operated automotive organization that has grown from a single dealership into a multistate, multi-franchise group with 50+ dealerships and thousands of employees throughout the Southeast.Our success starts with our people. We invest in employee development, promote from within, and provide opportunities for talented professionals to grow their careers and earning potential.Ready to Take Your Career to the Next Level?If you're driven, customer-focused, and ready to join a high-volume service team where top performers can earn $80,000 to $100,000+ per year, we want to meet you.Build Relationships. Maximize Your Potential. Grow Your Career at Beaman CDJR.Apply today and take the next step with Beaman Chrysler Dodge Jeep Ram and Hudson Automotive Group.Beaman Chrysler Dodge Jeep Ram and Hudson Automotive Group are Equal Opportunity Employers.#T1