Service Advisor/ASM

Rhythm CDJR; Hendersonville, Northern (TN, KY); Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with Company Match

Paid Vacation and Holidays

Employee Discounts on Vehicles, Parts,

Ongoing Training and Development

Job summary

Rhythm Chrysler Dodge Jeep Ram Fiat, part of the Hudson Automotive Group, is seeking a customer-focused Service Advisor in Hendersonville, TN. You will be the primary contact for service customers, greet and guide them through the process, and drive sales opportunities through trusted relationships.

Ideal candidates have previous customer service experience, excellent communication, and a team-oriented attitude.

Qualifications

• Previous customer service experience.
• Strong communication and interpersonal skills.
• Ability to build trust and develop customer relationships.
• Professional, positive, and team-oriented attitude.
• Strong emotional intelligence and problem‑solving.

Responsibilities

• Serve as the primary point of contact for service customers.
• Greet customers and guide them through the service process.
• Build lasting relationships through exceptional communication and follow-up.
• Recommend maintenance and repair services based on vehicle needs.
• Coordinate repair timelines between customers and technicians.
• Keep customers informed throughout the repair process.
• Utilise CRM tools to manage customer communications and appointments.
• Help deliver an outstanding dealership experience from start to finish.

Skills

Customer service

Communication

Relationship building

Team-oriented

Problem solving

Job description

Service Advisor

Job Location: Rhythm Chrysler Dodge Jeep Ram FIAT - Hendersonville , TN 37075

Job Shift: Open to Closing

Earn $80,000 - $100,000+ Per Year

Join an Award-Winning Team at Rhythm Chrysler Dodge Jeep Ram Fiat

• $80K - $100K+ Earning Potential for Top Performers


• Manufacturer Incentives & Performance Bonuses


• Flexible Schedule with Alternating Saturdays


• Paid Time Off & Paid Holidays


• Company-Paid Training & Professional Development


• Career Advancement Opportunities Within a Growing Organization


• Supportive, High-Energy Team Environment

Are you passionate about customer service and ready to build a rewarding career with one of the fastest-growing automotive groups in the Southeast?

Rhythm Chrysler Dodge Jeep Ram Fiat, part of the award-winning Hudson Automotive Group, is looking for a customer-focused Service Advisor to join our high-performing service team. If you enjoy building relationships, delivering exceptional customer experiences, and being rewarded for your performance, we want to meet you.

Why Join Rhythm CDJR Fiat?

At Rhythm CDJR Fiat, you'll have the opportunity to work in a fast-paced, customer-focused environment where your success is supported every step of the way.

What We Offer

• $80,000 - $100,000+ Annual Income Potential for Top Performers


• Additional Manufacturer Bonuses and Incentive Opportunities


• Comprehensive Training and Career Development Programs


• Clear Internal Promotion and Leadership Paths


• Flexible 5-Day Work Week with Alternating Saturdays


• Established Customer Base and High-Volume Service Department


• A Positive Team Culture Focused on Growth and Success

Comprehensive Benefits Package

• Medical, Dental & Vision Insurance


• Life Insurance


• 401(k) with Company Match


• Paid Vacation and Holidays


• Accrued PTO


• Employee Discounts on Vehicles, Parts, and Service


• Ongoing Training and Professional Development


• Career Growth Opportunities Across Hudson Automotive Group


• Work-Life Balance with a Flexible Schedule

About Hudson Automotive Group

Founded in 1948, Hudson Automotive Group is a third-generation, family-owned organization that has grown from a single dealership into a multi-state automotive group with more than 50 dealerships and 4,000+ employees across the Southeast.

Our success is built on developing talented people, promoting from within, and delivering exceptional customer experiences in every department.

What You'll Do

• Serve as the primary point of contact for service customers


• Greet customers and guide them through the service process


• Build lasting relationships through exceptional communication and follow-up


• Recommend maintenance and repair services based on vehicle needs


• Coordinate repair timelines between customers and technicians


• Keep customers informed throughout the repair process


• Utilise CRM tools to manage customer communications and appointments


• help deliver an outstanding dealership experience from start to finish

What We're Looking For

Required

• Previous customer service experience


• Strong communication and interpersonal skills


• Ability to build trust and develop customer relationships


• Professional, positive, and team-oriented attitude


• Strong emotional intelligence and problem‑s

Preferred

• Previous automotive service advisor experience


• Sales cl

Join a Winning Organization

Hudson Automotive dealerships have earned some of the industry's most prestigious awards, including:

• Toyota President's Award


• Nissan Global Award


• Ford President's Award


• Honda President's Award


• Best Places to Work Recognition

Rhythm Chrysler Dodge Jeep Ram Fiat and Hudson Automotive Group are Equal Opportunity Employers. All employment offers are contingent upon successful completion of pre-employment screening, including background checks and any applicable licensing requirements.

Qualifications