Service Advisor/ASM

Wyatt Johnson Kia; Clarksville (TN); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision Insurance

Life Insurance

401(k) with Company Match

Paid Vacation & Holidays

Accrued PTO

Employee Discounts on Services

Ongoing Training & Career Development

Job summary

Wyatt Johnson Kia in Clarksville, part of the Hudson Automotive Group, is seeking a motivated Service Advisor to connect customers with our high-volume service department. Earn $70,000-$100,000+ annually with top performance, plus manufacturer bonuses and incentive opportunities.

The role emphasizes greeting customers, recommending services, and communicating repair updates, while building lasting relationships and coordinating with technicians to ensure timely repairs.

Qualifications

• Previous customer service experience required.
• Automotive service advising or sales experience preferred.
• Excellent communication and relationship-building skills.
• CRM experience preferred.
• Strong problem-solving abilities and emotional intelligence.
• Ability to thrive in a fast-paced, team-oriented environment.

Responsibilities

• Greet customers and understand their vehicle service needs.
• Recommend maintenance and repair services.
• Communicate repair updates throughout the service process.
• Build long-term customer relationships through exceptional service.
• Coordinate with technicians to ensure quality and timely repairs.
• Deliver an outstanding ownership experience from start to finish.

Skills

Customer service

Communication skills

Relationship-building

CRM experience

Problem solving

Team oriented

Tools

CRM software

Job description

Service Advisor / ASMEarn $70,000-$100,000+ Annually | Flexible Schedule | Growth OpportunitiesLooking for a rewarding career with excellent earning potential and a team that values your success?Wyatt Johnson Kia, part of the Hudson Automotive Group, is seeking motivated, customer-focused Service Advisors to join our award-winning, high-volume service department. If you enjoy helping people, building relationships, and working in a fast-paced environment, we want to hear from you.Why Join Our Team? $70,000-$100,000+ annual earning potential for top performers Manufacturer bonuses and incentive opportunities Flexible 5-day work week with alternating Saturdays Paid Time Off that accrues throughout the year Career advancement opportunities within a growing organization Professional training and development programs Supportive team environment and strong dealership reputationWhat You'll DoAs a Service Advisor, you'll be the key connection between our customers and service department by:Greeting customers and understanding their vehicle service needsRecommending maintenance and repair servicesCommunicating repair updates throughout the service processBuilding long-term customer relationships through exceptional serviceCoordinating with technicians to ensure quality and timely repairsDelivering an outstanding ownership experience from start to finishWhat We're Looking ForPrevious customer service experience requiredAutomotive service advising or sales experience preferredExcellent communication and relationship-building skillsCRM experience preferredStrong problem-solving abilities and emotional intelligenceAbility to thrive in a fast-paced, team-oriented environmentBenefitsMedical, Dental & Vision InsuranceLife Insurance401(k) with Company MatchPaid Vacation & HolidaysAccrued PTOEmployee Discounts on Products & ServicesOngoing Training & Career DevelopmentOpportunities for Internal PromotionWork-Life Balance Focused SchedulingAbout Hudson Automotive GroupFounded in 1948, Hudson Automotive Group is a third-generation, family-owned organization with more than 50 dealerships and 4,000+ employees across eight states. We are proud of our reputation for excellence and have received numerous industry awards, including:Toyota President's AwardNissan Global AwardFord President's AwardHonda President's AwardIn addition, Hudson Automotive has been recognized as one of the Best Places to Work for its commitment to employees and workplace culture.Ready to Accelerate Your Career?If you're passionate about delivering exceptional customer experiences and want to join a company that invests in its people, apply today and become part of the Wyatt Johnson Kia team.#T1