Automotive Service Advisor

All Star Kia East; Denham Springs, Northern (LA, KY); Hybrid; USD 65,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life Insurance

401k with match

Paid Vacation/Holidays

Accrued PTO

Employee training and advancement

Job summary

All Star Kia East, part of Hudson Automotive Group, seeks an Automotive Service Advisor to join a high-volume service team in Denham Springs, LA. You will guide customers through the service process and ensure a smooth, positive experience from drop-off to return pickup.

Qualifications include proven customer-service excellence, strong communication, experience with CRM software, and emotional intelligence.

Qualifications

• Proven experience delivering a strong customer experience.
• Ability to guide customers throughout the service process.
• CRM software experience.
• Excellent communication skills.
• Strong emotional intelligence.

Skills

Communication

Customer service

Emotional intelligence

Tools

CRM Software

Job description

Job Details

Job Location: All Star Kia East - Denham Springs , LA 70726Salary Range: $65,000.00 - $100,000.00 Base+Commission/yearJob Shift: Open to Closing$65k-$100k+ Yearly Earning Potential for Top Performers

Yearly Accrued PTO

All Star Kia - East, a Hudson Automotive Company, is actively seeking an Automotive Service Advisor to join our award-winning, high-volume service team.

Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 60 dealerships and more than 4,500 employees throughout 8 States concentrated in the Southeast.

Why choose All Star Kia - East and Hudson Automotive Group?

• Competitive Compensation ($65k-$100k+ Yearly Potential for Top Performers)
• Additional Manufacture Incentives/Bonuses
• Company Provided Training and Career Development
• Previous Customer Service Experience Required
• Previous Service/Sales Experience Preferred

Other Benefits we offer:

• Medical, Dental, Vision Insurance
• Life Insurance
• 401k with match
• Paid Vacation/Holidays
• Accrued PTO
• Employee development through training and advancement opportunities
• Employee discounts on products & services
• Balanced work schedule

Qualifications:

• Proven experience delivering a strong customer experience.
• Ability to successfully guide customers throughout the service process.
• Customer Relationship Management (CRM) Software Experience.
• Excellent communication skills.
• Strong amount of emotional intelligence.

Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.