Automotive Service Advisor

Kia Denham Springs; Denham Springs (LA); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k with match

Paid Vacation/Holidays

Accrued PTO

Employee discounts

Job summary

All Star Kia East, part of Hudson Automotive Group, seeks an Automotive Service Advisor for our high-volume service team. Competitive compensation ranges from $65k to $100k+ yearly for top performers, plus a comprehensive benefits package and paid time off.

Applicants should have strong customer-service experience, CRM software familiarity, and excellent communication. Our award-winning dealerships emphasize service excellence and development opportunities in a busy environment.

Qualifications

• Proven experience delivering a strong customer experience.
• Ability to guide customers throughout the service process.
• CRM software experience for managing customer interactions.
• Excellent communication skills.
• Strong amount of emotional intelligence.

Responsibilities

• Guide customers through the service process.
• Provide outstanding customer service to drive satisfaction.
• Assist with service recommendations and upsell opportunities.
• Maintain accurate CRM records for service interactions.

Skills

Customer service experience

Communication skills

Emotional intelligence

Tools

CRM Software

Job description

$65k-$100k+ Yearly Earning Potential for Top PerformersYearly Accrued PTOAll Star Kia - East, a Hudson Automotive Company, is actively seeking an Automotive Service Advisor to join our award-winning, high-volume service team.Hudson Automotive Group, founded in 1948, is a third-generation, family owned & operated business proudly serving customers with all their automotive needs. Hudson Automotive has grown from a single location in Providence, KY to a multistate, multi-franchise organization with over 60 dealerships and more than 4,500 employees throughout 8 States concentrated in the Southeast.Why choose All Star Kia - East and Hudson Automotive Group?Competitive Compensation ($65k-$100k+ Yearly Potential for Top Performers)Additional Manufacture Incentives/BonusesCompany Provided Training and Career DevelopmentPrevious Customer Service Experience RequiredPrevious Service/Sales Experience PreferredOther Benefits we offer:Medical, Dental, Vision InsuranceLife Insurance401k with matchPaid Vacation/HolidaysAccrued PTOEmployee development through training and advancement opportunitiesEmployee discounts on products & servicesBalanced work scheduleQualifications:Proven experience delivering a strong customer experience.Ability to successfully guide customers throughout the service process.Customer Relationship Management (CRM) Software Experience.Excellent communication skills.Strong amount of emotional intelligence.Our dealerships have been repeatedly recognized for outstanding customer service and have received Toyotas President's Award, Nissans Global Award, Fords President's Award and the Honda Presidents Award for their dedication to excellence. In 2019, Hudson Automotive was voted Best Places to Work in South Carolina.We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.