Service Advisor/ASM

Beaman Dodge Chrysler Jeep Ram Fiat; Murfreesboro (TN); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Life Insurance

401(k) with Company Match

Paid Vacation & Holidays

Employee Discounts

Job summary

Beaman Chrysler Dodge Jeep Ram, a Hudson Automotive Company, seeks motivated Service Advisors to join a high-volume, award-winning service team in Murfreesboro. You’ll be the primary contact for customers, guiding them through the service process and delivering an exceptional ownership experience.

Competitive earnings, comprehensive benefits, and ongoing training support career growth within Hudson Automotive Group.

Qualifications

• Proven customer service experience with a track record of creating positive customer experiences.
• Strong communication and interpersonal skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience using CRM software.
• Sales or automotive industry experience.

Responsibilities

• Greet customers and identify vehicle service needs.
• Build trust and long-term customer relationships.
• Communicate recommended services and repairs.
• Coordinate with technicians to ensure efficient workflow.
• Provide timely updates throughout the repair process.
• Maintain accurate customer information and service records.
• Deliver an exceptional customer experience from start to finish.

Skills

Customer service

Communication

Relationship building

Multi-tasking

Tools

CRM software

Job description

Service Advisor / ASMEarn $80,000 - $100,000+ Annually | Career Growth | Award-Winning TeamAre you passionate about delivering exceptional customer service and helping customers maintain their vehicles? Are you looking for a career with unlimited growth potential and a company that invests in its people?Beaman Chrysler Dodge Jeep Ram, a Hudson Automotive Company, is seeking motivated, customer-focused Service Advisors to join our award-winning, high-volume service department. If you thrive in a fast-paced environment and enjoy building relationships with customers, we want to talk with you.Why Join Beaman CDJR?Exceptional Earning Potential$80,000 - $100,000+ annual earning potential for top performersAdditional manufacturer incentives and bonusesPerformance-driven compensation planCareer Development & AdvancementCompany-paid training and professional developmentOngoing coaching and supportClear paths for internal promotionAdvancement opportunities throughout Hudson Automotive Group's growing networkOutstanding BenefitsMedical, Dental & Vision InsuranceLife Insurance401(k) with Company MatchPaid Vacation & HolidaysYearly Accrued PTOEmployee Discounts on Products & ServicesTraining and Career Development ProgramsBalanced Work ScheduleAbout Hudson Automotive GroupFounded in 1948, Hudson Automotive Group is a third-generation, family-owned and operated organization dedicated to providing exceptional customer experiences. What began as a single dealership in Providence, Kentucky has grown into one of the Southeast's premier automotive groups, with:60+ dealership locations4,000+ employeesOperations across 8 statesOur success is built on a commitment to our customers, our communities, and our employees.What You'll DoAs a Service Advisor, you'll be the primary point of contact for our service customers, helping guide them through every step of the service process while creating a positive ownership experience.Responsibilities include:Greeting customers and identifying their vehicle service needsBuilding trust and long-term customer relationshipsCommunicating recommended services and repairsCoordinating with technicians to ensure efficient workflowProviding timely updates throughout the repair processMaintaining accurate customer information and service recordsDelivering an exceptional customer experience from start to finishQualificationsRequiredProven customer service experience with a track record of creating positive customer experiencesStrong communication and interpersonal skillsAbility to manage multiple priorities in a fast-paced environmentExperience using CRM software and related technologyPreferredAutomotive service advisor experienceSales or automotive industry experienceExperience working in a high-volume service environmentWhat Makes You SuccessfulPositive attitude and professional demeanorStrong emotional intelligence and relationship-building skillsExcellent organizational abilitiesCustomer-first mindsetDesire to learn, grow, and succeedJoin an Award-Winning OrganizationHudson Automotive dealerships have earned some of the industry's most prestigious honors, including:Toyota President's AwardNissan Global AwardFord President's AwardHonda President's AwardAdditionally, Hudson Automotive has been recognized as a Best Places to Work, reflecting our commitment to creating an outstanding workplace culture for our employees.Drive Your Career Forward with Beaman Chrysler Dodge Jeep RamIf you're ready to join a growing organization that values your success and rewards your performance, apply today and become part of the Hudson Automotive family.Beaman Chrysler Dodge Jeep Ram, a Hudson Automotive Company, is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all team members.#T1