Service Advisor Apprentice: Launch Your Collision Career

Thurgood Industries, INC.; Greeley, Northern (CO, KY); Hybrid; USD 25,000 - 28,000; Full time

Job summary

Crash Champions is building a pipeline of service-driven individuals for its Associate Service Advisor Program (ASAP), a 7-9 month hands-on training program designed to develop the next generation of Service Advisors for future openings nationwide.

As part of the program, you will write high-quality repair estimates, educate customers on timelines and insurance processes, guide them through the repair experience with professionalism, and help maintain DRP relationships while supporting total

Qualifications

• Energetic, customer-focused individuals ready to start a career.
• Reliable and professional in appearance and communication.
• Eager to learn, ask questions, and take initiative.
• Committed to completing the 7-9 month program.
• Willing to be flexible on location and available for future placement opportunities.

Responsibilities

• Write accurate, high-quality repair estimates aligned with company goals.
• Educate customers on repair timelines, insurance processes, and safety procedures.
• Guide customers through their repair experience with professionalism and care.
• Help maintain DRP relationships and performance metrics.
• Support total loss administration and customer communication.
• Engage in continuous learning with support from your mentor and team.
• Track progress weekly and advance through program stages.

Skills

Energetic

Customer-focused

Reliable appearance

Professional communication

Eager to learn

Ask questions

Take initiative

Job description

Crash Champions is building a pipeline of service-driven individuals for its Associate Service Advisor Program (ASAP), a 7-9 month hands-on training program designed to develop the next generation of Service Advisors for future openings nationwide.

As part of the program, you will write high-quality repair estimates, educate customers on timelines and insurance processes, guide them through the repair experience with professionalism, and help maintain DRP relationships while supporting total