Entry-Level Collision Repair Service Advisor

Crash Champions; Philadelphia (Philadelphia County); On-site; USD 216,000 - 3,444,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus (“Cash From Crash”)

5 Paid Holidays

Job summary

Crash Champions is seeking participants for a program in Philadelphia to learn how to prepare accurate repair estimates, educate customers on the collision repair process, and support DRP partnerships. You will greet customers, review the repair steps, and complete required CYOU and I-CAR trainings.

The role emphasizes professionalism, punctuality, and a proactive approach to learning, with compensation in the posted pay range and solid benefits.

Qualifications

• Professionalism and punctuality required for daily operations.
• Commit to 7-9 months for program completion.
• Attend all required training including CYOU and I-CAR.
• Provide clear, accurate repair estimates within training scope.

Responsibilities

• Educate customers on the collision repair process and insurance procedures.
• Develop and communicate accurate repair estimates to support KPI goals.
• Assist with total loss administration and customer follow-up.
• Provide personal, trusted service by reviewing repair steps with customers.

Skills

Professionalism

Punctuality

Ambition

Training completion CYOU

I-CAR training

Customer service

Education

High school diploma or equivalent

Tools

Phone & in-person communication

Job description

Crash Champions is seeking participants for a program in Philadelphia to learn how to prepare accurate repair estimates, educate customers on the collision repair process, and support DRP partnerships. You will greet customers, review the repair steps, and complete required CYOU and I-CAR trainings.

The role emphasizes professionalism, punctuality, and a proactive approach to learning, with compensation in the posted pay range and solid benefits.