Service Advisor Apprentice: 7-9 Month Training, $18-$20/hr

Thurgood Industries, INC.; Greeley, Northern (CO, KY); Hybrid; USD 25,000 - 28,000; Full time

Job summary

Crash Champions is building a pipeline of service-driven individuals for our Associate Service Advisor Program (ASAP), a 7-9 month hands-on training program designed to develop the next generation of Service Advisors for future openings nationwide.

Participants will learn repair timelines, insurance processes, and customer communication, guided by mentorship to progress through program stages and potential future placements.

Qualifications

• Energetic, customer-focused individuals ready to start a career.
• Reliable and professional in appearance and communication.
• Eager to learn, ask questions, and take initiative.
• Committed to completing the 7-9 month program.

Responsibilities

• Write accurate, high-quality repair estimates aligned with company goals.
• Educate customers on repair timelines, insurance processes, and safety procedures.
• Guide customers through their repair experience with professionalism and care.
• Help maintain DRP relationships and performance metrics.
• Support total loss administration and customer communication.
• Engage in continuous learning with support from your mentor and team.
• Track progress weekly and advance through program stages.

Skills

Energetic

Customer-focused

Professional appearance

Willing to learn

Take initiative

Job description

Crash Champions is building a pipeline of service-driven individuals for our Associate Service Advisor Program (ASAP), a 7-9 month hands-on training program designed to develop the next generation of Service Advisors for future openings nationwide.

Participants will learn repair timelines, insurance processes, and customer communication, guided by mentorship to progress through program stages and potential future placements.