Service Advisor

Ron Hoover RV & Marine Centers; United States; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Supplemental Benefits

Career Growth Opportunities

Team-First Culture

Energetic, fast-paced environment

Job summary

Ron Hoover RV & Marine Centers in Lubbock, TX is seeking a Service Advisor to welcome customers, assess service needs, and provide accurate estimates for RVs and boats. You will schedule appointments, communicate repairs clearly, and coordinate with a busy service team to ensure timely, quality work and customer satisfaction.

Ideal candidates bring automotive service experience, strong communication, and a knack for upselling services in a fast-paced setting with weekend availability.

Qualifications

• Previous service advisor or automotive service experience (RV or Marine a plus).
• Strong communication skills and a customer-first attitude.
• Ability to multitask and stay organized in a fast-paced environment.
• Detail-oriented with a problem-solving mindset.
• Ability to upsell services and create value for customers.
• Weekend availability.

Responsibilities

• Greet customers and assess their service needs.
• Provide accurate estimates and clear communication regarding repairs or maintenance.
• Schedule service appointments and follow up with customers.
• Work with the service team to ensure timely and quality repairs.
• Keep customers informed on their service progress and ensure satisfaction.
• Be a key team member in maintaining a smooth and efficient service department.

Skills

Customer service

Communication

Multitasking

Problem-solving

Upselling

Weekend availability

Job description

Service Advisor Wanted! – Join the Ron Hoover RV & Marine Team!

Are you a problem-solver with a passion for customer service? Do you thrive in a fast-paced environment where your expertise helps customers keep their RVs and boats running smoothly? If so, we want you to be our next Service Advisor at our Lubbock, TX location!

Why Choose Ron Hoover RV & Marine Centers?

• Texas’ #1 Name in RV & Marine Sales & Service
• Competitive Pay
• Medical, Dental, Vision and Supplemental Benefits
• Career Growth Opportunities
• Energetic, Team-First Culture
• Fun, Fast-Paced Work Environment

Your Role in Our Road to Success:

• Greet customers and assess their service needs
• Provide accurate estimates and clear communication regarding repairs or maintenance
• Schedule service appointments and follow up with customers
• Work with the service team to ensure timely and quality repairs
• Keep customers informed on their service progress and ensure satisfaction
• Be a key team member in maintaining a smooth and efficient service department

What We’re Looking For:

• Previous service advisor or automotive service experience (RV or Marine a plus!)
• Strong communication skills and a customer-first attitude
• Ability to multitask and stay organized in a fast-paced environment
• Detail-oriented with a problem-solving mindset
• Ability to upsell services and create value for customers
• Weekend availability

Ready to Take Your Career to the Next Level?

Learn more at www.ronhoover.com
Equal Opportunity Employer

Ron Hoover RV & Marine Centers is an EOE/M/F/D/V employer and welcomes all qualified candidates to apply.

Join Ron Hoover RV & Marine Centers – Where Every Day is an Adventure!