RV & Marine Service Advisor – Customer-First, Fast-Paced

Ron Hoover RV & Marine Centers; United States; Sur place; USD 42 000 - 64 000; Plein temps

Avantages offerts par ce poste

Medical benefits

Dental benefits

Vision benefits

Supplemental Benefits

Career Growth Opportunities

Team-First Culture

Energetic, fast-paced environment

Résumé du poste

Ron Hoover RV & Marine Centers in Lubbock, TX is seeking a Service Advisor to welcome customers, assess service needs, and provide accurate estimates for RVs and boats. You will schedule appointments, communicate repairs clearly, and coordinate with a busy service team to ensure timely, quality work and customer satisfaction.

Ideal candidates bring automotive service experience, strong communication, and a knack for upselling services in a fast-paced setting with weekend availability.

Qualifications

• Previous service advisor or automotive service experience (RV or Marine a plus).
• Strong communication skills and a customer-first attitude.
• Ability to multitask and stay organized in a fast-paced environment.
• Detail-oriented with a problem-solving mindset.
• Ability to upsell services and create value for customers.
• Weekend availability.

Responsabilités

• Greet customers and assess their service needs.
• Provide accurate estimates and clear communication regarding repairs or maintenance.
• Schedule service appointments and follow up with customers.
• Work with the service team to ensure timely and quality repairs.
• Keep customers informed on their service progress and ensure satisfaction.
• Be a key team member in maintaining a smooth and efficient service department.

Connaissances

Customer service

Communication

Multitasking

Problem-solving

Upselling

Weekend availability

Description du poste

Ron Hoover RV & Marine Centers in Lubbock, TX is seeking a Service Advisor to welcome customers, assess service needs, and provide accurate estimates for RVs and boats. You will schedule appointments, communicate repairs clearly, and coordinate with a busy service team to ensure timely, quality work and customer satisfaction.

Ideal candidates bring automotive service experience, strong communication, and a knack for upselling services in a fast-paced setting with weekend availability.