Service Advisor

Ron Hoover RV & Marine; Slaton (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental, Vision and Supplement

Career Growth Opportunities

Energetic, Team-First Culture

Fun, Fast-Paced Work Environment

Job summary

Ron Hoover RV & Marine Centers in Lubbock, TX is seeking a Service Advisor who thrives in a fast-paced, customer-focused environment. You will greet customers, assess service needs, and communicate repair plans while coordinating with the service team to ensure timely, quality work.

Weekend availability is required and previous RV/Marine service experience is a plus. Join a team that values customer satisfaction, offers competitive pay with medical, dental, vision and supplemental benefits, and

Qualifications

• Experience as a service advisor or automotive service is preferred (RV or Marine a plus).
• Strong communication skills and a customer-first attitude.
• Ability to multitask and stay organized in a fast-paced environment.
• Detail-oriented with a problem-solving mindset.
• Weekend availability.

Responsibilities

• Greet customers and assess their service needs.
• Provide accurate estimates and clear communication regarding repairs or maintenance.
• Schedule service appointments and follow up with customers.
• Work with the service team to ensure timely and quality repairs.
• Keep customers informed on their service progress and ensure satisfaction.
• Be a key team member in maintaining a smooth and efficient service department.

Skills

Customer service

Communication

Problem solving

Multitasking

Detail oriented

Job description

Service Advisor Wanted! - Join the Ron Hoover RV & Marine Team!

Are you a problem-solver with a passion for customer service? Do you thrive in a fast-paced environment where your expertise helps customers keep their RVs and boats running smoothly? If so, we want you to be our next Service Advisor at our Lubbock, TX location!

Why Choose Ron Hoover RV & Marine Centers?

Texas' #1 Name in RV & Marine Sales & Service

Competitive Pay

Medical, Dental, Vision and Supplemental Benefits

Career Growth Opportunities

Energetic, Team-First Culture

Fun, Fast-Paced Work Environment

Your Role in Our Road to Success:
Greet customers and assess their service needs
Provide accurate estimates and clear communication regarding repairs or maintenance
Schedule service appointments and follow up with customers
Work with the service team to ensure timely and quality repairs
Keep customers informed on their service progress and ensure satisfaction
Be a key team member in maintaining a smooth and efficient service department

What We're Looking For:
Previous service advisor or automotive service experience (RV or Marine a plus!)
Strong communication skills and a customer-first attitude
Ability to multitask and stay organized in a fast-paced environment
Detail-oriented with a problem-solving mindset
Ability to upsell services and create value for customers
Weekend availability

Ready to Take Your Career to the Next Level?

Learn more at www.ronhoover.com
Equal Opportunity Employer

Ron Hoover RV & Marine Centers is an EOE/M/F/D/V employer and welcomes all qualified candidates to apply.

Join Ron Hoover RV & Marine Centers - Where Every Day is an Adventure!