Service Advisor

Lithia & Driveway; United States; On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

All American Chrysler Jeep Dodge Ram of Midland is seeking an Express Lube Advisor to greet customers and identify service concerns, serving as the communication link between customer and technician to ensure needs and recommended repairs are understood.

The position emphasizes clear communication, time management, and accurate repair orders; the dealership offers competitive pay and a comprehensive benefits package.

Qualifications

• Communication skills are essential to interact with customers and technicians.
• Time management helps coordinate service flow and appointments.
• Typing capability to enter repair orders accurately and efficiently.
• Basic computer skills and cost calculation abilities for service quotes.
• Acceptable driving record and a valid driver’s license in your state of residence.

Responsibilities

• The Express Lube Advisor greets customers professionally and helps identify and resolve service concerns.
• Acts as the communicator between customer and technician to ensure needs and repairs are understood.

Skills

Communication skills

Time management

Typing

Basic computer skills

Cost calculation skills

Driving license

Education

High school diploma

Job description

Dealership:

L0124 All American Chrysler Dodge Jeep Ram of Midland

All American Chrysler Jeep Dodge Ram of Midland

Helping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning customers for life!

_ Providing the best in class automotive service. _

The fourth largest auto dealership group in the country with over 180 locations, Lithia Motors is about providing customers with an honest, simpler experience, all the while working in a positive team environment.

Responsibilities:

The Express Lube Advisor presents a friendly, professional greeting to customers and helps identify, confirm and offer resolution to customer concerns. They serve as the communicator between customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

Qualifications:

Communication skills – communicates effectively with others.

Time management – managing one’s own time and time of others.

Typing – ability to type efficiently in order to enter repair orders.

Basic computer & cost calculation skills.

• Acceptable driving record and a valid driver’s license in your state of residence.

We offer best in class industry benefits:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.