Service Advisor

Madison Acquisition Group, LLC. dba BMW of Southampton; Town of Southampton (NY); On-site; USD 77,000 - 88,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) Retirement Plan

Supplemental Insurance Options

Paid time off

Full-time schedule

Weekly commission

Tuesday - Saturday availability

Job summary

BMW of Southampton in Southampton, NY is seeking a motivated and customer-focused Automotive Service Advisor to join our team. This is an excellent opportunity to work with a premium automotive brand in a fast-paced, professional environment.

You will greet customers, write up repair orders, and communicate recommended services while acting as a liaison between customers and service technicians. You will provide updates on vehicle status and ensure timely follow-up, delivering an exceptional

Qualifications

• Prior automotive service advisor experience preferred.
• Strong communication and customer service skills.
• Ability to multitask in a fast-paced environment.
• Valid driver’s license.

Responsibilities

• Greet customers and assist them with service needs in a professional and friendly manner
• Write up repair orders accurately and clearly
• Communicate recommended services and maintenance needs
• Act as liaison between customers and the service technicians
• Provide updates on vehicle status and ensure timely follow-up
• Deliver an exceptional customer experience consistent with BMW standards

Skills

Customer service

Communication

Multitasking

Professional appearance

Driver's license

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.

Automotive Service Advisor

BMW of Southampton Southampton, NY Compensation Range : $77K-$88K annually

BMW of Southampton is seeking a motivated and customer-focused Service Advisor to join our growing team. This is an excellent opportunity to work with a premium automotive brand in a fast-paced, professional environment.

Job Responsibilities

• Greet customers and assist them with service needs in a professional and friendly manner
• Write up repair orders accurately and clearly
• Communicate recommended services and maintenance needs
• Act as liaison between customers and the service technicians
• Provide updates on vehicle status and ensure timely follow-up
• Deliver an exceptional customer experience consistent with BMW standards

Qualifications

• Previous automotive service advisor experience preferred
• Strong communication and customer service skills
• Ability to multitask in a fast-paced environment
• Professional appearance and positive attitude
• Valid driver’s license

Benefits

• Opportunity to earn $77,000 to $88,000 a year, possibly more
• Medical, Dental & Vision Insurance
• 401(k) Retirement Plan
• Supplemental Insurance Options
• Paid time off
• Schedule Full-time position
• Weekly commission
• Tuesday - Saturday availability required

BMW of Southampton is an equal opportunity employer.

At Georgica Auto Holdings, we are committed to excellence in automotive retail and service, guided by integrity, accountability, and respect. As a group of dealerships serving our communities, we recognize that our success is built not only on the vehicles we sell or service, but on the trust we earn every day. Our organization brings together experienced professionals across sales, service, finance, parts, and administration, working collaboratively to deliver a seamless and transparent customer experience. We believe that true success is achieved through teamwork; when individuals support one another, share knowledge, and uphold common standards of professionalism. Ethical conduct is the foundation of our business. We hold ourselves to the highest standards of honesty, fairness, and moral responsibility in every interaction — with our customers, colleagues, partners, and the communities we serve. We believe that long-term relationships are built on transparency and respect, and we expect every member of our team to always act with integrity. We are dedicated to fostering a workplace culture grounded in: Collaboration – Working together across departments and locations to achieve shared goals Integrity – Doing what is right, even when no one is watching Accountability – Taking ownership of our responsibilities and outcomes Respect – Valuing our colleagues, customers, and community At Georgica Auto Holdings, we are proud of the reputation we continue to build — one based on trust, professionalism, and principled leadership. We seek individuals who share our commitment to ethical excellence and who are motivated to contribute to a culture where character matters as much as performance.