Service Advisor

Subaru of Newnan; Newnan (GA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health, Dental, Medical

401K

Paid Time Off

Job summary

Subaru of Newnan is seeking a Service Advisor to deliver exceptional customer experiences in a clean, safe environment. You will greet customers, collect vehicle information, and clearly report symptoms to drive accurate maintenance recommendations.

Applicants should have prior Service Advisor or related experience, maintain high energy, integrity, and a long-term commitment to a growing organization. CDK familiarity is a plus, with a strong emphasis on accurate estimates and communication.

Qualifications

• Proven record of achieving exceptional Customer Satisfaction.
• Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must.
• Above average energy level.
• A desire for a long term career with a growing organization.
• Personal and professional integrity.
• CDK experience preferred but not required.

Responsibilities

• Greet customers promptly.
• Obtain customer and vehicle information.
• Clearly report all vehicle symptoms as described by the customer.
• Determine and recommend needed maintenance based on age, mileage and history of vehicle.
• Prepare a complete and accurate estimate of cost for labor and parts.
• Establish follow up time.
• Monitor the progress of each vehicle throughout the day, and updating customers frequently.
• Verify that the final invoice reconciles with the work performed on the repair order.
• Explain all completed work and charges to customers.

Skills

Customer satisfaction

High energy

Integrity

CDK experience

Tools

CDK

Job description

SUMMARY

DEALERSHIP NAME is hiring for a service advisor. If you are tired of where you work and want to work in a clean and safe environment, come and see what we have to offer. We provide an excellent working environment and temperature-controlled shop. If you are an outgoing individual with a passion for delivering a unique and positive customer experience, we want to talk to you!

WE OFFER

• Health, Dental, Medical
• 401K
• Paid Time Off

RESPONSIBILITIES

• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend needed maintenance base on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers

REQUIREMENTS

• Proven record of achieving exceptional Customer Satisfaction
• Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must
• Above average energy level
• A desire for a long term career with a growing organization
• Personal and professional integrity
• CDK Experience preferred but not required

About the Dealership

About the Subaru Newnan

Subaru of Newnan is a Family owned and operated automotive dealership inNewnan, GA, dedicated to providing customers with top-quality vehicles and exceptional service. Our team is passionate about cars and committed to building lasting relationships with our customers. We have a 60k square foot brand NEW, State of the artfacilityoff of Newnan Crossing Bypass in the Heart of Newnan, GA. We take pride inCoweta County and are involved in Subaru's 5 pillars of love: Subaru Loves the Earth, Subaru Loves Pets, Subaru Loves to Help, Subaru Loves to Learn and Subaru Loves to Care. If you would like to join a team that loves to help customers with transportation options and GIVE back while doing so, this is your TEAM!