Service Advisor

Mills Automotive Group; Newnan (GA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health

Dental

Medical

401K

Paid Time Off

Job summary

Subaru of Newnan is hiring a Service Advisor to greet customers, collect vehicle details, and communicate maintenance needs. The role emphasizes accurate cost estimates, progress updates, and clear explanations of work performed to customers.

Located in Newnan, GA, the dealership offers a clean, safe work environment with temperature-controlled shop facilities. Aiming for long-term growth, the team values integrity and customer satisfaction in a busy service department.

Qualifications

• Proven record of achieving exceptional Customer Satisfaction.
• Past experience as a Service Advisor or similar role.
• Excellent communication and interpersonal skills.
• Ability to collect customer and vehicle information accurately.
• CDK experience preferred but not required.

Responsibilities

• Greet customers promptly.
• Obtain customer and vehicle information.
• Clearly report all vehicle symptoms as described by the customer.
• Determine and report needed maintenance based on age, mileage and history of vehicle.
• Prepare a complete and accurate estimate of cost for labor and parts.
• Establish follow up time.
• Monitor the progress of each vehicle throughout the day, and update customers frequently.
• Verify that the final invoice reconciles with the work performed on the repair order.
• Explain all completed work and charges to customers.

Skills

Customer service

Communication

Problem solving

Teamwork

Tools

CDK Experience

Job description

Summary

Subaru of Newnan, 705 Newnan Crossing Byp, Newnan, GA. Full Time.

DEALERSHIP NAME is hiring for a service advisor. If you are tired of where you work and want to work in a clean and safe environment, come and see what we have to offer. We provide an excellent working environment and temperature-controlled shop. If you are an outgoing individual with a passion for delivering a unique and positive customer experience, we want to talk to you!

We Offer

• Health, Dental, Medical
• 401K
• Paid Time Off

Responsibilities

• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and report needed maintenance based on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and update customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers

Requirements

• Proven record of achieving exceptional Customer Satisfaction
• Past experience as a Service Advisor, Assistant Lane Manager or Service Consultant is a must
• Above average energy level
• A desire for a long term career with a growing organization
• Personal and professional integrity
• CDK Experience preferred but not required

About The Dealership

About the Subaru Newnan: Subaru of Newnan is a Family owned and operated automotive dealership in Newnan, GA, dedicated to providing customers with top-quality vehicles and exceptional service. Our team is passionate about cars and committed to building lasting relationships with our customers. We have a 60k square foot brand NEW, State of the art facility off of Newnan Crossing Bypass in the Heart of Newnan, GA. We take pride in Coweta County and are involved in Subaru's 5 pillars of love: Subaru Loves the Earth, Subaru Loves Pets, Subaru Loves to Help, Subaru Loves to Learn and Subaru Loves to Care. If you would like to join a team that loves to help customers with transportation options and GIVE back while doing so, this is your TEAM!

Apply for Service Advisor

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Date: 8/12/2026

AI Usage Notice

This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to analyze a candidate’s video screening interview and to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics and may be used to conduct screening interviews. In the instance that AI will be used to conduct screening interviews, the AI will transcribe the interview and assist in analyzing applicant responses, including to match to employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.

By submitting my application, I consent to the collection, storage, and processing of my personal data for the purposes of evaluating my candidacy for employment.

Subaru of Newnan