Service Advisor

Koehne; Marinette (WI); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation based on performance

Growth opportunities within the company

Job summary

Koehne in Wisconsin is seeking an experienced Automotive Service Advisor to join our thriving dealership. This role demands a knowledgeable individual who excels in customer service and can effectively close sales. You will be vital in maintaining customer relationships and ensuring the accuracy of service orders.

The ideal candidate will have a solid understanding of vehicle operations and be self-motivated to achieve results in our fast-paced environment, where your contributions will be recognized and rewarded.

Qualifications

• Must have automotive repair knowledge.
• Ability to create service repair estimates and orders.
• Self-motivated and capable of maintaining customer rapport.

Responsibilities

• Identify and resolve automotive problems by listening to customer symptoms.
• Verify warranty and service contract coverage.
• Develop and explain repair estimates to customers.

Skills

General knowledge of vehicle mechanical operations

Sales skills

Excellent customer service skills

Basic MS Office knowledge

Ability to work in a fast-paced environment

Job description

Qualified candidates will have the following:

• General knowledge of vehicle mechanical operations
• Sales skills – ability to overcome objections and close sales.
• Excellent customer service skills
• Basic MS Office knowledge; computer software and internet proficiency
• Team Oriented
• Able to work efficiently and multi-task in a fast‑paced environment.
• Offer solutions to satisfy customer needs.
• Work closely with the service technicians to complete jobs efficiently.

Why you should work here:

• Calling all “TOP DOG” service advisors!
• Join a team with a proven sales system
• Fast Growing Chevy dealer is looking for you.
• Bring your results to a dealer that will reward them.

• Are you a top performer and consistently deliver the best numbers in your service department?
• Is your compensation package reflecting your "TOP DOG" status?
• Tired of your pay plan being changed?
• Tired of Management & systems that don't support you?
• Is your company letting you know how much they appreciate you?

We understand what Top Performers need to thrive.

We are looking for a talented service advisor to join our team of All Stars. We have a fun and unique system that produces extraordinary results. Do you have the horsepower to join our amazing team?

Ready to be both challenged and rewarded?

Then apply today and bring your "TOP DOG" results to a dealership that will reward them. Top Dogs deserve great pay and great benefits, and Koehne Chevrolet GMC believes in paying for results!

Koehne Chevrolet GMC Inc. has an immediate opening for an EXPERIENCED Automotive Service Advisor.

We are looking to hire a long‑term service writer who is knowledgeable, enthusiastic, and charismatic. Someone who is self‑sufficient, self‑motivated, and is looking for a company that will allow you to grow with us! Applicant must have knowledge in automotive repair, creating service repair estimates and orders, have the ability to close sales, implement new policies and procedures, and maintain customer rapport and records.

Job Duties

• Able to identify and resolve automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.
• Verifies warranty and service contract coverage by examining records and papers, explaining provisions and exclusions.
• Develops estimates by costing materials, supplies, and labor.
• Calculating customer's payment, including deductibles.
• Prepares repair orders by describing symptoms, problems, and causes discovered, as well as repairs and services required.
• Entering repair orders into service database system.
• Maintains customer rapport by explaining estimates and expected return of vehicle.
• Obtain customer's approval of estimates.
• Answering questions and concerns.

If you are an experienced Service Writer/Advisor, who is looking to further your career with an established and respected automotive dealership, we want to hear from you!